PTS's Client, a large Education Campus in Manchester are looking for an
experienced Desktop Support Manager to come on board to assist in the Desktop
Service that they provide to its students, staff and alumni members. You will be responsible to the IT Services
Desktop Operations Manager and for the support and day to day management of the
IT Technical Support Officers, Windows Officers, ITS Technician Team and
delivery of the Desktop services to the business. The hardware supported across the Desktop
estate currently consists of Mobiles, PC’s, MAC’s and Laptops.
You must have experience of managing across multiple sites, aswell as managing a team of around 10-15+ IT Technicians in a Desktop function ideally helping to improve Service Delivery. You must be a technical person or have been technical in previous roles and also have a progressive management mindset. Our client has in excess of 6000 units so experience of supporting units of around 3000+ units is essential for this opportunity.
You should have a good understanding of Microsoft Operating Systems
such as Windows XP and Windows 7, MAC O/S up to and including Lion, Desktop
virtualisation and image/software deployment.
Aswell as specific skills, knowledge and experience related to the
specific service/s managed, this position requires a broad understanding of IT
Services capabilities, technologies and their potential to address the business
requirements of the constituents.
Desktop Support Managers with the above skills and experiences are
urged to apply ASAP to avoid disappointment.
Please send your WORD CV to Matthew.Roberts@ptsconsulting.com at your earliest opportunity. Thank You.
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