Infrastructure Team Leader – Dundee – Perm - £40K to£45k
PTS’ client, a world leading online technology group are looking to attract an experienced Infrastructure Team Leader who will lead a team of IT engineers who will be responsible for the installation, support, maintenance and ongoing development of the organisations internal infrastructure, Managed Hosted Clients’ Infrastructures and Data Centres They will be responsible for delivering the agreed SLA’s and for maintaining high technical standards through ensuring that the team consistently provide customers with a professional and positive approach.
Key Responsibilities:
Team Management
· Providing leadership to the Infrastructure Team to ensure that the quality of its service delivery meets or exceeds the defined service levels for our services.
- Responsible for mentoring, coaching, appraising and development of the team members, including assigning individual KPIs.
- Ensuring that the Infrastructure Team exhibits a customer focused culture at all times, irrespective of whether the customer is internal or external.
Technical Quality
- Working with the Solutions Delivery Team Leader, responsible for advising on the design standards required to maintain the specified SLA and through-life-cost, and for testing against those standards when accepting an infrastructure into service.
- Ensuring that all work executed by the Infrastructure Team is planned, documented, and subject to rigorous quality control.
- Ensuring that the Infrastructure Team has a set of procedures in place to deal with Incidents.
- Ensuring that the Infrastructure Team has systems in place to monitor the health of all our networks.
Essential Skills/Experience required:
· Knowledge of network topologies and system design for high availability networks.
· Installation, configuration, maintenance and ongoing support in a data centre environment of :MS Windows Servers, Linux (Redhat) Servers, Solaris Servers, Web servers (IIS and Apache), Oracle/SQL databases
- Network hardware including switches, firewalls, routers and load balancers
- Broad awareness of Emerging Technologies
- Degree qualified in relevant discipline
- ITIL certification at V2 or V3 is desirable
This is a key role to join a superb company who are at the leadign edge in their field. Please send me your latest CV NOW for IMMEDIATE consideration. An excellent salary, package and working environment awaits the lucky candidate who is successful.
Please call me on 0131 202 1741 to discuss further on mail me on paul.watson@ptsconsulting.com