PTS’s Client, a High Profile Transport Infrastructure Company URGENTLY require a Service Continuity Analyst /Manager. Your role will be to establish, document and publicise the Continuity Management (CoM), Business Impact Analysis (BIA) and Risk Management (RIM) process strategies utilising KPIs to evaluate the efficiency and effectiveness of the processes and create a culture of Continual Service Improvement.
Act as a focal point for the CoM, BIA and RIM processes and issues you will influence all relevant stakeholders, Service Designs and continually develop and review roles and responsibilities. You will also be accountable for establishing the process of creating CoM plans, managing risks and the activities that underpin and align within the Business. The ability to create Recovery design criteria and to apply to new or enhanced infrastructure design and maintain a comprehensive IT testing schedule, including carrying out all Continuity test plans.
Also you will be contributing to the communications RACI matrix and to effectively communicate to and influence all stakeholders, but in particular Information Security, Service Design Management and Transition Management. You must be able to manage suppliers in the completion of technical recovery documentation, and manage suppliers and internal technical teams in the running of Disaster Recovery testing.
You will be working with internal teams such as Service Introduction, Infrastructure Solution Architects, Business Analysts and Project Office to ensure that Service Continuity requirements are articulated correctly and also realised. Aswell as monitoring change requests to ensure that Service Continuity is realised and taken into account for all changes.
Service Continuity Analyst /Managers with the above skill set and experience are urged to apply ASAP. Please send your WORD CV to Matthew.Roberts@ptsconsulting.com at your earliest opportunity. Thank You.
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