Tuesday, 22 November 2011

Exclusive - Data Centre/IT Operations Senior Consultant - Global Consultancy - London - £65-£75k - PERMANENT

EXCLUSIVE - DATA CENTRE/IT OPERATIONS SENIOR CONSULTANT - GLOBAL CONSULTANCY - LONDON - £65k-£75k - PERMANENT
PTS Consulting Group PLC is one of the world's leading fully independent IT Consultancies. We have been delivering successful IT Programmes, Projects and Consultancy for nearly 30 years, having served over 2,000 clients in over 70 different countries. Headquartered in the UK, we have 13 offices in EMEA, the Americas and Asia-Pacific.
You won't hear about this role anywhere else as it is an internal role within PTS Consulting's Professional Services Division, and I am fortunate enough to work in the Resourcing Services Division.

Our Data Centre Senior Consultant will need to demonstrate experience of delivering industry best practice services, and a solid understanding of market and industry trends whilst demonstrating an ability to communicate in a language that places the client at ease.
You will support the PTS EMEA Head of Data Centres in the Development and Support of a growing Service Stream across the EMEA region. This role may require some International travel to support Sales and the delivery of assignments.
Roles & Responsibilities
- Provide the delivery of Consultancy Assignment to PTS Clients
- Delivery ownership, this can be as a delivery consultant or as a lead consultant 
- Leading a team of Consultants to deliver an Assignment on time and to budget
- Support Sales and Pre Sales activities to identify areas where PTS can assist clients
- Identification of consultancy opportunities and development of client based service proposals
- Assist in the development of a Fee and Resource schedule within PTS guidelines
- Identify new opportunities for PTS within the marketplace
- Develop and maintain Vendor and Supplier relationships
- Develop and expand PTS' Professional Services Service Lines
- scope of services delivered:
- Data Centre Mechanical and Electrical Services
- Data Centre Due Diligence Services
- Data Centre IT Services
- Data Centre Governance & Service Management Services
- Demonstrate and continue to provide Data Centre and IT Subject Matter Expertise
- Promote self and PTS as industry leaders in the marketplace through written articles in:
- Industry Trade Press
- Presentations at industry conferences
- Development of Seminars
- Working with Vendors and complimentary suppliers
- Maintain and develop relationships with existing and new clients
- Work with peer consultants within PTS to deliver client focused assignments
- Monitor marketplace news feeds for relevant information and share with peers

SKILLS
- Good understanding of IT technology (Servers, Storage, Networking)
- Good understanding of Industry trends ie Virtualisation, Energy Efficient Data Centres, CLOUD Services etc.
- A good understanding of Data Centre IT Infrastructure build principles ie Cabinet Cooling techniques (Cold Aisle etc.)
- Cabling systems (Copper/Fibre), Management Systems (BMS, EMS, KVM, ILO etc.)- Sound understanding of Data Centre physical builds (UPS, Generators, CRACs, Chillers etc.)
- Strong understanding of Operational Best Practices for the delivery of Data Centre Operations
- Sound Understanding of Industry Standards and Frameworks (TIA-942, Uptime Institute, ITIL, ISO-27001, ISO 14001 etc.)

You will need to demonstrate an ability to hold a working conversation with different levels of the client business in a language that they are comfortable with. You will also be able to identify areas that may be causing the client issues and present a solution to resolving the issue and identify and communicate the benefits of PTS providing services under a consultancy agreement.

EXPERIENCE
- 10 to 15 years experience of working in and delivering an IT/Data Centre Operations service for a Corporate or Service Provider organisation, or, the delivery of a similar role as a consultant
- Industry based training in a Service Management framework (ITIL/CoBit)
- Sound management experience of managing Teams in the delivery of IT Services
- Demonstrate how the consultant may manage complex projects (may have a Project Management qualification ie Prince2/PMP)
- Expertise across multiple industry sectors (Public and Private)
- Able to confidently present prospective solutions to clients
- Able to develop a Consultancy based report

You must be willing to learn and expand your industry and technical knowledge and views and demonstrate an ability to think out of the box.

If this is you send your Word CV to Robin.Pettitt@ptsconsulting.com (0207 539 6310) as soon as you're able. Interviews are ongoing. Thank You. 

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