PTS's Client, a High Profile Technology Solutions Provider is in need of SERVICE ARCHITECTS to work on roles including Network Infrastructure Support and Maintenance and Managed Print. The role will be directed by the opportunity review board architect service solutions in response to customer requirements.
You will be working with Customer Management, Service Delivery and Transition Teams to develop or enhance existing services based on market or customer knowledge / feedback. Also you will be providing a solution overview, including costs and services to the transition team prior to the commencement of transition and service take-on.
You will be working with Customer Management, Service Delivery and Transition Teams to develop or enhance existing services based on market or customer knowledge / feedback. Also you will be providing a solution overview, including costs and services to the transition team prior to the commencement of transition and service take-on.
You must have a Minimum 5 years’ experience in the IT services industry, with at least 2 which have exclusively involved in the development of Managed Service Solutions or Managed Print. Experience of Cisco product set and multi manufacturer Managed Print solutions to include Xerox, Ricoh and HP Solutions is essential. Ideally you need to be CCNA qualified or a similar qualification would be beneficial with experience in using DCT, Netformix, MS Visio and Partner Metrics Central.
Service Architects with excellent verbal, written communication and presentation skills together with the ability to deliver customer presentations to board level are urged to apply ASAP. Please send your WORD CV to Matthew.Roberts@ptsconsulting.com or call 020 7539 6394 at your earliest opportunity. Thank You.
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