Head of IT Support & Services - ITIL - Manchester Area - £50k-£55k + Benefits and Excellent Pension - PERMANENT

HEAD OF IT SUPPORT & SERVICES - ITIL - MANCHESTER AREA - £50k-£55k + BENEFITS & EXCELLENT PENSION - PERMANENT PTS Resourcing's client are in need of an experienced IT Support Services Manager. This is essentially an ITIL Service Delivery Manager role encompassing ITIL Programme Management, Service Desk Management, Core Network Infrastructure and Systems (including VoIP, AV and Library Systems) Management, and Team Management. You are an energetic and highly self motivated IT professional with experience of managing, developing and delivering sometimes complex IT solutions and services. Supported by solid qualifications and a passion for continuous improvement, you will have achieved recognition for outstanding customer service delivery and innovation in IT support. You are also a proven leader with a strength for building and motivating creative teams, both internally and with external partners that work co-operatively to achieve clearly defined goals. My client is looking for someone who is highly articulate with excellent interpersonal skills, who is recognised as being proactive and innovative. You can rapidly identify both business problems and opportunities, formulating strategic plans, initiating change and implementing new processes. If this is you, please send you Word CV to Robin.Pettitt@ptsconsulting.com (0207 539 6310) with a Covering Letter detailing your specific skills and experiences. Interviews are being held towards the end of September, though the screening process starts now. I very much look forward to hearing from you. Thank You.