PTS's Client, a Leading IT Managed Service Provider are looking for an
experienced TAM (Technical Account Management) Manager who will take a lead
role in the in the strategic and operational delivery of the Managed Service. You will be responsible for the delivery on company
contracts throughout the life of that contract, both at a technical and
business level. The ability to engage with
key stakeholders to map processes, business demands and proactively design,
plan and implement solutions to meet changing needs is essential.
You will need to have the below experiences to help benefit this
opportunity:
·
Excellent technical and customer facing
skills
·
Commercially aware, good literacy and
numeracy
·
Ability to work independently and flexibly
·
Willingness to travel extensively
·
Ability to adhere to, and design, appropriate
technical systems for the continuing management of the customer environment
The ideal candidate will be responsible for developing strong, high
level client relationships across all business areas, aswell as being trusted
upon for achieving and meeting availability service levels as agreed with
client through; the proactive management of the service delivered by the
company. With an ability to manage the in-life
customer infrastructure and develop the delivered environment in-line with the
business requirements of the customer and to take an active role in representing Managed
Service Operations at relevant forums and meetings.
Technical Account Managers with the above skills and knowledge of the
likes of Citrix, Microsoft, VMware and HP are urged to apply ASAP to avoid
disappointment. Please send your WORD CV to Matthew.Roberts@ptsconsulting.com at
your earliest opportunity. Thank You.
No comments:
Post a Comment