Friday, 9 September 2011

Service Delivery Manager – Legal – London – CONTRACT – £300-£350/Day

PTS’s Client, a High Profile World Leading Law Firm URGENTLY requires a SERVICE DELIVERY MANAGER.   Your role will be to manage and coordinate a current Overseas Support / Helpdesk to aid this move to the next stage and to improve the processes within.

You MUST have WORLD CLASS Service Delivery Management experience in setting up and managing in SUPPORT and HELPDESK ENVIRONMENTS in the UK and Offshore, ideally India. 
You must be able to demonstrate examples of having set up and managed LARGE SCALE Support and Helpdesk environments.  A Service Management mindset is EXTREMELY essential for you to succeed in this role along with having exceptional 3rd Line Support setup background.

Service Delivery Managers with the above skills and are excellent at keeping to KPI’s, including being able to connect and communicate with high levels of seniority are urged to apply.  Please send your WORD CV to Matthew.Roberts@ptsconsulting.com or call me on 020 839 6394 in at your earliest opportunity.  Thank You.

Thursday, 8 September 2011

***URGENT*** 3rd Line Market Data Support (RMDS) - Investment Bank - London - Immediate Start - CONTRACT


*URGENT* 3rd LINE MARKET DATA SUPPORT (RMDS) - INVESTMENT BANK - LONDON - IMMEDIATE START
PTS Resourcings' client, a Global Investment Bank are in urgent need of an experienced 3rd Line Market Data Support Analyst with considerable RMDS experience. Suitably skilled individuals' CVs are to be forwarded today if at all possible, so please respond now if you can...
You will be required to provide 3rd Line Operational Support of the Market Data environment to over 200 Traders and Investment Banking staff. This will include Thomson Reuters RMDS Infrastructure, Dealtracker, Bloomberg Connectivity, Amulet...
You will support other Market Data services including ICE, EBS, Hardware, Operating Systems on the Trade Floor, and assist in Trade Floor MaC (Moves and Changes). There will be technical test covering topics including (though not exclusively):

  • Reuters - Excel Addins, Main Executables,
  • RMDS Back End,
  • RMDC, Components etc.
  • Bloomberg - Main Executables,
  • Excel Addins 
  • How to install Serial BB Keyboard and Configure IPC -
  • Difference between MRD, ARD and Hoot/Speaker
  • DACS - use and understanding
  • GPupdate
  • B-Unit

If this is you, I'm very keen to speak to you today. The rate is £300-£350/day dependent on experience. Please send your Word CV to Robin.Pettitt@ptsconsulting (0207 539 6310) with a Covering Letter detailing your relevant experience at your earliest opportunity. Thank You.

Wednesday, 7 September 2011

Head of IT Operations & Data Centres - Manchester Area - £50k-£55k + Benefits & Excellent Pension - PERMANENT


HEAD OF IT OPERATIONS DATA CENTRES - MANCHESTER AREA - £50k-£55k + BENEFITS & EXCELLENT PENSION - PERMANENT 
PTS Resourcing's client are looking for an experienced Head of IT Operations and Data Centres, with extensive Senior Level IT experience.
The core areas of specialism are IT Infrastructure, Technical Resources and Operations, including managing Data Centres, Data and Voice Networks, Telecommunications, Service, Storage, Back-up, Databases, Virtualisation and Software Distribution.
You will also have a good working knowledge of Business Continuity, Availability and Capacity Planning and are familiar with Service Delivery standards (eg ITIL or COBIT).
You will have well versed leadership skills, having driven change and motivated your staff. If this is you please send your Word CV to Robin.Pettitt@ptsconsulting.com (0207 539 6310) at your earliest opportunity. Interviews will be scheduled towards the end of this month although the screening process starts now. Thank You.

Head of IT Support & Services - ITIL - Manchester Area - £50k-£55k + Benefits and Excellent Pension - PERMANENT


HEAD OF IT SUPPORT & SERVICES - ITIL - MANCHESTER AREA - £50k-£55k + BENEFITS & EXCELLENT PENSION - PERMANENT
PTS Resourcing's client are in need of an experienced IT Support Services Manager. This is essentially an ITIL Service Delivery Manager role encompassing ITIL Programme Management, Service Desk Management, Core Network Infrastructure and Systems (including VoIP, AV and Library Systems) Management, and Team Management.
You are an energetic and highly self motivated IT professional with experience of managing, developing and delivering sometimes complex IT solutions and services. Supported by solid qualifications and a passion for continuous improvement, you will have achieved recognition for outstanding customer service delivery and innovation in IT support.
You are also a proven leader with a strength for building and motivating creative teams, both internally and with external partners that work co-operatively to achieve clearly defined goals.
My client is looking for someone who is highly articulate with excellent interpersonal skills, who is recognised as being proactive and innovative. You can rapidly identify both business problems and opportunities, formulating strategic plans, initiating change and implementing new processes.
If this is you, please send you Word CV to Robin.Pettitt@ptsconsulting.com (0207 539 6310) with a Covering Letter detailing your specific skills and experiences. Interviews are being held towards the end of September, though the screening process starts now. I very much look forward to hearing from you. Thank You.

Solution Architect (Data Architect) – Transport Infrastructure – London – CONTRACT – £450-£500/Day

PTS’s Client, a High Profile Transport Infrastructure Company requires a Solutions Architect to work within their Information Management Team.  The programme you will be working on will deliver improvements in customer service and network availability, reduce safety risks and to decrease the overall Industry costs.  With the chief scope being the processes, people, data, organisation, information and technology support.

You must have excellent Data Modelling skills coupled with Data Warehouse Design and Business Intelligence (BI) attributes.  Your knowledge of Data Quality/Data Profiling and Data Architecture Development will be a key aspect of this role.

Solution Architect’s with the above talents aswell as Governance and Transaction Management skills are urged to apply ASAP.  Please send your WORD CV to Matthew.Roberts@ptsconsulting.com at your earliest opportunity. Thank you.

IT Programme Director - £1,000-£1,200/day - London - Asset Management Change Programme - CONTRACT

IT PROGRAMME DIRECTOR - £1,000-£1,200/day - LONDON - ASSET MANAGEMENT CHANGE PROGRAMME

PTS Resourcings' client are in URGENT need of a strategic thinking, motivational IT PROGRAMME DIRECTOR with gravitas who has lead and driven critical, major CHANGE PROGRAMMES in ASSET MANAGEMENT.

You will have experience of managing multi-million pound programmes, will inspire those around you to ensure programme delivery, planning, QA, monitoring/tracking/reporting, whilst managing and building relationships.

Experienced gained in the transportation sector will be advantageous though non-essential. You will have managed large scale business change programmes involving IT and Management processes. If this sounds like you, please send your Word CV to Robin.Pettitt@ptsconsulting.com (0207 539 6310) immediately with a covering letter detailing your relevant skills and experiences. Thank You.

Friday, 2 September 2011

Operational Security Analyst – Transport Infrastructure – London – PERMENANT – £35k-£45k PA

PTS’s Client, a High Profile Transport Infrastructure Company requires an OPERATIONAL SECURITY ANALYST to work within their Information Management Team.  Your role will be to support the Operational Security Manager in maintaining relationships with suppliers and service providers in relation to the operational security systems and processes. 

You will need to manage, develop, evaluate and improve the processes to maintain sufficient resilience of critical information systems, including safety and changes to security threats.  You will be proactively managing and mitigating threats to information security and the vulnerabilities of information systems to prevent any losses of information assets.

Also you will provide continuity of information services to business users and to allow these critical systems to be recovered in the event of unpredicted loss of service.  The delivery of security communications, reporting and management information to allow managers and users to be aware of the levels of information security provided will also be needed.

You must have a proven ability to maintain awareness of current security prevention, detection and response technologies.  You need also to be able to demonstrate experience of working within an SLA driven environment and experience in deploying technical security infrastructures.  Experience of working in the transport infrastructure sector is desirable, aswell as having a keen understanding of key security risk assessment and an understanding of the British and International security standards.
This Company is planning to transfer certain activities of their business to a new National Centre in Milton Keynes in 2012 and this may include this position.  So Operational Security Analysts with the above skills are urged to apply ASAP.  Please send your WORD CV to Matthew.Roberts@ptsconsulting.com or 020 7539 6394 at your earliest opportunity. Thank you.